About Us

WE EXCEL AT WHAT WE DO

Overview of HelpBytes

Headquartered in San francisco, HelpBytes has reached out to thousands of customers since its founding in 2013. With hundreds of Certified Systems Engineers (CSE) figuring amongst our technicians, we give remotely managed computer repair services a new complexion. The premier CSE credentials earned by our team testify that we have the skills necessary for the successful design, implementation and administration of the most advanced Microsoft Windows platform and Microsoft server products.

HelpBytes is confident that you will find our Remote Managed Services to be the ultimate IT solution for you. Our customers always choose to stay with us because of the quality we offer, and that too at unrivalled prices.

Over 1500 Happy Clients and Counting

Remote Management Services – HelpBytes Way

The computer repair services offered by HelpBytes Tech Support (TTS) are the best in the industry. TTS' Remote Management Services deploys services to equipment installed behind customer firewalls securely, via the Internet. Our solution has been designed with objectives of high performance & security at every level of its architecture. It makes use of Web services to communicate over the Internet and links TTS equipment to a central server at the TTS support center. Through Remote Management Services, your computers can now provide performance data and alerts to our support team so that we can deliver proactive, rapid computer repair and support services with advanced remote troubleshooting capabilities. Our goal is to reduce time-to-repair, and increase reliability and uptime. The two major technical support components of TTS' Remote Management Services are the Agent and the Server. The Agent will be installed at your site while the Server resides within our support center at TTS. The Agent software that handles Remote Management Services functions at your site. It is installed directly as a software download that OTS sends as an email attachment or via Live chat. The software takes only about a minute to download and it is compatible with all known firewalls and broadband routers and requires no configuration. Seamless protection, with state of the art technology – that's what HelpBytes Tech promises you!